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08/10/2020 13:09

Malta - Valletta

German Speaking Customer Service Agent

Are you ready for a new career in sunny Malta? Our client, a leading company in igaming industry is looking for German speaking support agents for their customer care division.  

With relocation packages provided, we are looking for someone to join this hard working but fun team. This job is an opportunity to work with the industry’s finest! 

Responsibilities:

•	You are then the first point of contact for our clients customers and communicate with them via e-mail and live chat 
•	You are always informed about our clients promotions and offers
•	You work closely and across functions with other teams such as Responsible Gaming, AML, Payments and Marketing 
•	You support our clients team with new ideas and suggestions for improvement in order to make the company even better
•	During the first 6-8 weeks you will learn everything that is important for the position in paid training 
•	Our client encourages ongoing education and offer regular training to learn and refresh expertise, market trends and best practices 


Requirements:

•	Fluent knowledge of German & English minimum C1 level of written & spoken 
•	You are customer orientated enjoying contact with customers and solving their problems. 
•	Tech-savvy? You can use the common MS Office programs and quickly learn to use new systems, such as our self-developed backend system (Ebet) and Salesforce.  
•	You will be a multitasker that is able to work in a dynamic work environment and are able to work on 3 chats at the same time. 
•	Flexible. You are ready to work in shifts from Monday to Sunday between 8 a.m. and midnight. 
•	Experience in iGaming or sports betting is an advantage, but not a requirement.


Should you be interested or if you would like to know more about it, please, feel free to send me your cv to giacomina@spotonconnections.com. If you know of somebody who could be interested you could refer your friend and receive 250 euros.

We have a lot of job opportunities for other languages, too.

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Nome della ditta: SpotOn Connections
Lavoro: Full Time
Alloggio fornito: si
Tipo di contratto: lavoro a tempo determinato
Offerta indirizzata: anche a chi si trova attualmente in un altro paese
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