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Offerte di lavoro all'Estero assistenza ai clienti e customer service Customer & Technical Support Leiden, Paesi Bassi

Offerte di lavoro all'Estero assistenza ai clienti e customer service leiden

Customer & Technical Support leiden

Descrizione dell'offerta

Responsibilities:

In this position, you will resolve queries and incidents, triage inbound contacts, and drive first-time fix rates. Assist teams, identify root causes, and update CRM/ERP systems. Stay updated on equipment and technical info. Deliver self-serve access to documents. More specifically;

Resolve chemical dosing dispenser and system queries, aiming for high first-time fix rates
Support technical and field teams with accurate information to prevent on-site attendance when possible
Identify and communicate root causes of faults
Utilize CRM/ERPs to log and resolve issues within KPI timeframe
Stay updated on equipment and technical information for top-notch virtual support
Provide self-serve access to documents for safe system use by personnel
Requirement....... continua la lettura e candidati!
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Segnala Annuncio

#id Annuncio 346629

lavoro

03/04/2024 13:17

Leiden, Paesi Bassi

Dettagli

Nome della ditta: adams
Ruolo Offerto: Customer & Technical Support
Alloggio: Non Specificato
Tipo di contratto: Non specificato
Titolo di studio richiesto: Non specificato

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