CUSTOMER CARE & SUPPORT MANAGER ITALIAN

Descrizione dell'offerta

At Chrono24, we provide customer service to watch enthusiasts from over 80 countries. Our goal is to offer each and every one of them the best buying experience possible. As a Customer Care & Support Manager Italian, you respond to customer inquiries about our luxury watch marketplace. You’re adept at handling sticky situations and are able to find satisfactory solutions for all parties.
You are an important part of our young customer relations team, which comprises open-minded employees from more than 10 countries.
You support our German, English and Italian speaking users when they have questions about buying or selling watches on Chrono24.
You bring your own style to the role and establish long-lasting business relationships with your customers.
You answer incoming inquiries using a ticket system and on the phone.
You guide our users through the purchasing procedure of our Trusted Checkout service, which we offer as an attractive payment option.
You're always thinking about how we can further improve Chrono24 and our customer service.