The Customer Service Specialist will work with Commercial, Finance and International distribution personnel on all aspects of the Company’s sales cycle. You will have the opportunity to: § Improve patient outcomes. § Be the voice of the customer – share their views. § Become a member of a high performing team. § Meaningfully impact the company’s short-term and long-term success. § Work closely with teams across the organization. § Grow your role as you see fit. § Learn everything there is to know about respiratory medical device manufacturing. § Create an inspiring workplace. Essential skills: § Ability to prioritize and complete own workload with minimal supervision. § Experience of using ERP systems, preferably SAP. § Good planning and organizational skills. § Ability to work well under pressure and to meet tight deadlines. § Excellent written and verbal communication skills. § Ability and willingness to work as a team and to support all functions where necessary. § Accurate attention to detail. § Good interpersonal skills. § Conscientious approach to work. § Good decision-making skills. § Analytical and problem-solving capabilities § Customer service excellence orientation § Intermediate skills in word processing, spreadsheet, database and presentation applications. § 2nd European language is a requirement. Tasks & responsibilities: § Manage key customers for the business ensuring excellent service delivery at all times and attending face to face meetings with customers on a regular basis. § Receive and handle telephone enquiries from customers. Ensure that product alternatives are offered where necessary. § Manage group mailbox ens
Segnala Annuncio
#id Annuncio 372941
lavoro
01/10/2024 12:54
Nome della ditta: | Cognizant |
Ruolo Offerto: | Customer Service Specialist |
Alloggio: | Non Specificato |
Tipo di contratto: | Non specificato |
Titolo di studio richiesto: | Non specificato |